Customer Testimonials
fast & friendly service!
great job!!!!
My sales person was super friendly, helpful, and knowledgeable and the finance team made my experience fast and easy and they got me out of there with a clean car and gas in the tank.
Speedy convenient service. Great shuttle service and excellent communication with mechanic.
Great customer service and friendly staff.
The service department at Gilroy Chevrolet is the best I have ever encountered--professional, courteous, and accommodating.
Micah and his team did a great job after I put 7 gallons of DEF in my duramax. Communication was great and they got my truck done just in time for a camping trip!
Kimberly was a great help in the purchase of our new vehicle. She was willing to negotiate, as other salesman wouldn't even try. I really appreciate everything Kim did for us, and would recommend her services to others. We were in and out within a couple of hours. Thank you Kimberly.
I love it there the people there r so nice & they do everything they can to help u get what u need very professional they get the job done
Always a good experience at this dealership!! Super friendly staff and customer service oriented.
Easiest vehicle purchase I have made.
I want to Thank Gilroy Chevrolet, Service and Parts department. From the time I walk in to the end, I was treated by Adrian with the most care and understanding. Adrian went above and beyond to make sure I understand the process with MaxCare, because of Adrian, I will make sure my next purchase will be with Gilroy Chevrolet. Emily/John Chevy Silverado
Great same day experience!
Easily made an appointment. The staff was great and pleasant to work with and my vehicle was ready as expected
I purchased my XT5 here at dealership & they have serviced 100%!!! Outstanding service & personnel !! Wouldn’t go anywhere else!! The people there MAKE THE DIFFERENCE!
Rick was awesome to work with, explained everything and made the transaction as easy as possible.
They were excellent and helped us very well and explained everything to us. Id say they where very kind and funny Thank you both for your help on our new Chevy
I historically haven't cared for this dealership due to poor service in the past, but they are clearly under new leadership and doing a fantastic job now. I brought my 2025 Traverse in for a complex radiator hose issue, and my service advisor, Adrian, was an absolute shining light. He went completely above and beyond, immediately setting me up with a rental car so I wouldn't miss a beat with work. His meticulous attention to detail and communication throughout the process were top-tier. He made sure the technicians thoroughly pressure-tested and verified the repair before handing it back. If ... Read More Google - Jul 18, 2026
My Advisor Adrian was thorough, polite and easy to work with. I appreciated the constant communication and use of the shuttle service.
(Translated by Google) Excellent service, trained staff attentive to your needs! (Original) Excelente atención, personal capacitado y atento a tus necesidades!
Amazon service. Great customer service. Definitely will be recommending this dealership. Thank you everyone for all the help
They make the process easy, offer good deals.
Super good attention they gave me and helped me a lot to get my first car
I had a great experience, once again with Gilroy Chevrolet. Starting from checking in and working with an awesome individual by the name of Adrian Papagayo who is a Real Professional. My car went in for Automatic Transmission Oil Change, Front and Rear Differential at 8:30a and by 10:51a I was notified by Adrian that my ruck was ready.
tried watsonville tried seaside these guys in gilroy are the best when it comes to servicing your car they might take there time but the job is always done correctly. adrian in the service department is my go to he’s knowledgeable and his techs are great no complaints.
Great car shopping experience. Satisfied with the purchased and quick service.
Adrian was excellent. Patient, thorough and kind. He made the experience of getting my car serviced seamless and timely.
Made an appointment. Showed up on time and whole process took approximately an hour +/- 10 minutes.. quick and easy! Thanks!
Rick was very easy to work with. I was able to get all the information I needed prior to coming into the dealership. Absolutely no pressure to come into the dealership- that was the best part- other dealerships I contacted that was their first question “when can you come in” when I was asking a question on something else. Rick was prompt to answer via text which was my preferred contact method. When I was ready to come in it was on my time he answered all my questions and made the process of buying very easy! Highly recommend going ... Read More Google - Jun 28, 2026
Effective and well priced. Staff was professional and attentive.
Adrian was a pleasure to work with. I had a 7:00 AM appointment and he had the work order processed and the vehicle in the service bay very quickly. Kudos to the service technician who identified and resolved the electrical issue. I was very pleased with the entire experience.
the experience was awesome and I felt Jesus Reza was actually there to help and streamline the process.
Very low pressure (which I really appreciated). Everyone was very helpful and the overall the entire process was seamlesa
friendly courteous service, open to all my request. Was undecided on which car and test drove a couple of them even though it was the same model but different colors.
my experience at Gilroy Chevy Dealership was Excellent, the Service was handled with great experienced expertise, my concerns and questions were addressed and answered, Staff was courteous, Respectful and Polite, my time at Dealership was a Great experience, i would highly recommend them to public, Thanks for seeing me immeditely, I appreciate you all.
I contacted Gilroy Chevrolet about a truck that was in transit through the dealer website. I was contacted promptly and Rick was very helpful and responsive to all of my questions. Rick contacted me as soon as the truck arrived. The entire buying process was done remotely by text, email and phone. Best of all, with not living in the immediate area, Gilroy offered to deliver the vehicle. Overall, a great experience with friendly and professional customer service.
The shop fireman handle my issue expertly my trunk on my hummer got confused and would not release the code he hooked it to his computer reset the module and fixed the problem. Awesome job
Helpful and courteous staff. Just want my costs to go down.
Great customer service!
Called to make an appointment for my new trucks first service Asked and was told it would take between 1 1/2 hours with a max of 2 hours
After waiting for 1 1/2 hours I spoke to the service technician and I told told it was still being worked on as they send their vehicles out to get serviced which was a surprise to me
After waiting 2 hours l went to check again and this the service technician asked me if I wanted them to stop servicing the vehicle and I told it needed to get serviced
I finally got my vehicle serviced after waiting 3 ... Read More DealerRater - Jun 2, 2026
Had nice customer service and the service was less then 2hrs in a half…
Adrian in service is an asset to the dealership and goes out of his way to get this done in a quick friendly and professional way thank you again
We had Gilroy Chevrolet replace an abs brake module in our GMC truck under warranty that was leaking badly. It was just put in the week before in Portland but the brake line was leaking and we were heading to the Channel Islands. After inspecting it they decided to order another new one which would take 3 to 4 days to get in. We couldn't leave the truck and headed on to Ventura to try to keep some of our trip in tact. We had scheduled reservations 4 months in advance and had to cancel and reschedule stops and forfeit the money ... Read More Google - May 26, 2026
Very friendly staff and service was done very quickly.
Great service, I've been in the market for a suv. I had pleasure to meet Will who helped me throughout the process of everything. He has great service and was attentive over phone when I called to ask questions or needed info. Thank you will for having patience with me, I know I am a very busy person and I was able to get everything done and purchase my new Tahoe with the dealership
Great experience all around
Yvette was wonderful helping me thru this purchase and Markeith in financing also great!! The whole team helped me so much. I would highly recommend buying a car at Gilroy Chevy!!
Great experience excellent costumer service, Yvette works above and beyond to make sure we understand every step of our purchase and make sure that all our questions were answered
Excellent dealership....not to pushy. Straight forward start to finish
I dropped off our Escalade for service and Micah was very helpful and assisted me with the proper services that was recommended at the time. he was able to explain thoroughly what each item was and for. He kept me in the loop and communicated on the regular with the status of the vehicle and was completed at the time as promised. I also spoke with Micah and told him about an oil leak on my Silverado and told me to take it in for him to have it checked. he took care of the issue as well. I will ... Read More Google - May 18, 2026
Big thanks to Kimberley Guinto.! was amazing to work with — friendly, patient, and very knowledgeable. She made the process easy and stress-free, Highly recommend! If you’re in the market for a car, I highly recommend reaching out to her.!
Fast and great service got me in a timely fashion very friendly service department in gilroy
Very satisfied
I have a smooth experience and a pleasant conversation with Adrian a technician at Gilroy Chevy dealer my intentions was to come in hot! But after speaking with him, I knew he wasn’t the one who deserved it. Point is , Having good people on your team makes a difference, things could’ve went left.
Gilroy Chevrolet has been doing the service on my 19 traverse since I purchased it there never had a issue always courteous and polite they do a great job
The staff at this dealership have always been friendly and helpful when I get my vehicle serviced. No complaints.
David, sales person, was so helpful in explaining the electric vehicle. He was not pushy and was extremely respectful of my time. Markkeith was the finance manager and did a great job. Again, very respectful of my time. He even caught a mistake on the paperwork and corrected it before I even reviewed the paperwork thoroughly.
I had the recall for rail airbags done on my 2018 Silverado. I was concerned about how extensive this work would be and damage would be done to my headliner. Whoever did the work did an excellent job and upon close inspection did not see any signs of damage. Have to say both Adrian and Micah were great during the whole process and appreciated their professionalism. Really enjoyed the picture Micah sent to me when the headliner was down. This helped me understand just how involved this work was. Again Kudos to all, Thanks 🙏 for an excellent job.
The Service department was solid.
Great snd prompt service! Adrian was very helpful. He patiently answered all my questions.
Adrian Papsgayo was my service advisor and he went above and beyond to help me. I understood what was happening and expectations. A smiling and patient face is always welcome to a senior woman.
Good service and the best price
Worked with us and completed the work in a timely manner. Kept me informed of the progress of the job.
Very Good experience. Thanks!
Took the vet for service and recall done quick and professionally
Micah has been excellent to work with these last few years I’ve taken my Equinox to Gilroy Chevrolet for service. Always responsive and reliable to make sure he keeps his clients updated on the status of their vehicle. I recommend Gilroy Chevrolet to anyone!
Micah was a great rep and the service was quicker than expected. Thank you.