Great customer service!

Called to make an appointment for my new trucks first service Asked and was told it would take between 1 1/2 hours with a max of 2 hours After waiting for 1 1/2 hours I spoke to the service technician and I told told it was still being worked on as they send their vehicles out to get serviced which was a surprise to me After waiting 2 hours l went to check again and this the service technician asked me if I wanted them to stop servicing the vehicle and I told it needed to get serviced I finally got my vehicle serviced after waiting 3 hours and 15 minutes Won’t use dealer service department again Basic oil change, rotate tires and checking fluids shouldn’t take that long

Had nice customer service and the service was less then 2hrs in a half…

Adrian in service is an asset to the dealership and goes out of his way to get this done in a quick friendly and professional way thank you again

We had Gilroy Chevrolet replace an abs brake module in our GMC truck under warranty that was leaking badly. It was just put in the week before in Portland but the brake line was leaking and we were heading to the Channel Islands. After inspecting it they decided to order another new one which would take 3 to 4 days to get in. We couldn't leave the truck and headed on to Ventura to try to keep some of our trip in tact. We had scheduled reservations 4 months in advance and had to cancel and reschedule stops and forfeit the money if we didn't show up. I kept topping off the fluid and after being notified the part was in, returned 3 days later, cutting our trip short. Gilroy was good at working us in considering we didn't have an appointment and knew we were on vacation. The work took 3 days which is to be expected. We had a stress free drive through the twisty roads at Yosemite NP with a properly functioning ABS module and didn't lose a drop. Thank you Gilroy Chevrolet and Micha for putting up with our constant calls and even replying to our texts on your lunch break.

Very friendly staff and service was done very quickly.

Great service, I've been in the market for a suv. I had pleasure to meet Will who helped me throughout the process of everything. He has great service and was attentive over phone when I called to ask questions or needed info. Thank you will for having patience with me, I know I am a very busy person and I was able to get everything done and purchase my new Tahoe with the dealership

Great experience all around

Yvette was wonderful helping me thru this purchase and Markeith in financing also great!! The whole team helped me so much. I would highly recommend buying a car at Gilroy Chevy!!

Great experience excellent costumer service, Yvette works above and beyond to make sure we understand every step of our purchase and make sure that all our questions were answered

Excellent dealership....not to pushy. Straight forward start to finish